Shipping policy
Shipping Policy
Last Updated: June 2026
At Bawa Automobiles, we are committed to delivering your orders safely and efficiently. This Shipping Policy outlines our shipping procedures, delivery timelines, and related information for purchases made through our website.
Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Orders are processed during business hours only and are not processed on Sundays, public holidays, or during unforeseen operational disruptions.
Once your order has been processed and dispatched, you will receive a shipping confirmation along with tracking details (where applicable).
Shipping Coverage
Bawa Automobiles currently ships products across India.
For deliveries to remote or service-restricted locations, additional transit time may be required.
For bulk orders, dealer shipments, or special requirements, customers may contact our team directly for customized shipping arrangements.
Estimated Delivery Time
Delivery timelines may vary depending on your location and the shipping carrier.
Estimated Delivery Times:
-
Delhi NCR: 1–3 Business Days
-
Metro Cities: 3–5 Business Days
-
Other Locations Across India: 4–8 Business Days
Please note that these timelines are estimates and may vary due to factors beyond our control.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment.
From time to time, Bawa Automobiles may offer free shipping promotions on selected products or orders.
Additional charges may apply for:
-
Remote area deliveries
-
Bulk orders
-
Oversized products
-
Express shipping requests
Order Tracking
Once your order has been dispatched, tracking details will be provided via email, SMS, or WhatsApp (where applicable).
Customers can use the provided tracking information to monitor the status of their shipment.
Delivery Delays
While we strive to ensure timely delivery, delays may occur due to:
-
Courier partner delays
-
Weather conditions
-
Natural disasters
-
Government restrictions
-
Transportation disruptions
-
Incorrect shipping information provided by the customer
Bawa Automobiles shall not be held liable for delays caused by third-party logistics providers or circumstances beyond our reasonable control.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at the time of order placement.
Bawa Automobiles will not be responsible for:
-
Delays caused by incorrect addresses
-
Failed deliveries due to incomplete information
-
Additional shipping charges arising from address corrections
Please review your shipping details carefully before completing your order.
Damaged or Missing Shipments
If your package arrives damaged, incomplete, or appears to have been tampered with:
-
Take clear photographs of the package and products.
-
Contact us within 48 hours of delivery.
-
Provide your order number and supporting images.
Our team will investigate the issue and provide an appropriate resolution.
Lost Shipments
If a shipment is confirmed as lost by the courier partner, Bawa Automobiles will work with the shipping provider to resolve the matter and arrange a replacement or suitable solution where applicable.
Dealer & Bulk Order Shipping
Delivery timelines for dealer orders, wholesale purchases, and bulk shipments may vary based on product availability and order quantity.
Our team will provide estimated dispatch and delivery schedules for such orders separately.
Contact Us
For shipping-related questions or assistance, please contact:
Bawa Automobiles
Address:
Shop No. 10 & 11, Wings Flow Building,
1/783, Nicholson Road,
Kashmere Gate, New Delhi, Delhi – 110006
Phone:
+91 11329 89190
Email:
info.bawaauto@gmail.com
We appreciate your trust in Bawa Automobiles and are committed to delivering your orders with care and reliability.